Better Recovery Starts Here
Premium recovery solutions designed to help you sleep better, move easier, and feel your best every day.
Frequently Asked Questions
How can your products help me feel better and recover faster?
Our products are carefully selected to support better recovery, improved mobility, quality sleep, hydration, and overall wellbeing. Whether you're looking to reduce everyday aches, recover after exercise, or simply feel your best each day, our solutions are designed to help you recover smarter and live more comfortably.
Who are your products designed for?
Our products are ideal for anyone looking to improve their recovery, health, and quality of life. Whether you're active, managing the demands of a busy lifestyle, experiencing age related stiffness, or simply wanting to support your long term wellbeing, our products are designed to help you move better, feel better, and live better.
Do I need to be an athlete to benefit from your products?
Not at all. Recovery isn't just for athletes. Everyday stress, work, exercise, poor sleep, and the natural ageing process can all place strain on the body. Our products are designed for everyday people who want to feel healthier, stay active, and enjoy greater comfort in their daily lives.
Where are you located?
Our head office is located in Brisbane, Queensland.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at urbaneaseliving1@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Urban Ease Living, our mission is to help health conscious individuals recover smarter, move more freely, and live more comfortably. Through carefully selected wellness solutions, we help support better recovery, quality sleep, hydration, mobility, and everyday wellbeing so customers can feel their best.
Fast, Free & Secure Shipping Australia Wide
We believe better recovery and wellbeing shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your wellness essentials are carefully packed and delivered straight to your door, so you can start recovering better, moving easier, and feeling your best sooner.